Craig Marshall

Energizer
DISC Type : I

Account Manager - Customer Success Manager EMEA & AMER at Elliptic

Greater London, England, United Kingdom

Overview

Craig is an Account and Customer Success Manager at Elliptic, specializing in AML technology for the crypto sector in EMEA & AMER. With a degree in International Relations from the University of Northampton and a Financial Intelligence Specialist certification, he employs a consultative sales approach to assist clients.


He is a certified Financial Intelligence Specialist, dedicated to building trust and security within the complex crypto ecosystem.

Personality Overview

Relationship Oriented

Full Of Energy

Believer

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Crypto Compliance
His role at Elliptic focuses on empowering crypto businesses and financial institutions to navigate regulatory landscapes and enhance safety through AML technology.
FinTech Sales
His career includes technology sales and developing commercial proposals for clients in the financial technology sector, including AI and Robotic Process Automation.
Customer Success
As a Customer Success Manager, he focuses on a consultative approach to address client needs and help them build secure, trusted services.

Media Appearances

Craig has no verified media appearances

Work History

2-2022 - 9-2025
Account Manager - Customer Success Manager EMEA & AMER at Elliptic
2-2021 - 2-2022
Sales Development Representative at Elliptic
1-2020 - 4-2020
Sales Development Representative at Doctify
1-2019 - 12-2019
Business Development Account Executive at Dynamic Messaging
5-2018 - 12-2018
Business Development Executive at marcus evans Group

Education

2014 - 2016
International Relations and Politics from University of Northampton

More Information

Social Presence :

Prographics :

Exp : 7 Location : Greater London, England, United Kingdom Job Level : N/A Designation : Account Manager - Customer Success Manager EMEA & AMER at Elliptic
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Invite them for a lunch or a drink/coffee
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Craig

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Craig take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Craig

Personality Compatibility


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