Deidre Braga

Supporter
DISC Type : s

Executive Vice President Client Success & Operations at Amplix

Greater Boston, United States

Overview

Deidre Braga is the Executive Vice President of Client Success & Operations at Amplix, drawing on deep expertise from prior leadership roles at ROI Communications and Windstream. A graduate of Wheaton College with a Project Management certification from Boston University, colleagues consistently praise her as an outstanding and organized leader with exceptional customer service skills.

At Windstream, she was ranked the number one Director and won the prestigious Chairmans Club award for five consecutive years.

Personality Overview

Thoughtful In Approach

Social Proof Driven

Slow To Decisions

They are unlikely to become strong champions as they don't prefer pushing other people.  They usually go by the book, following all rules and procedures. They get along well with all people.

Topics They Care About

Client Success Strategy
Her entire career is centered on client success, focusing on C-suite escalations, relationship management, and ensuring a high-quality, differentiated client experience.
Customer Experience (CX)
Actively promotes and leads Amplix's full lifecycle services for CX environments, encouraging clients to engage her team for strategic brainstorming and design.
Operational Leadership
Praised as a "tremendous leader, " she has a long track record of managing teams responsible for significant revenue and achieving top company rankings.

Media Appearances

Leadership - Amplix. Featured in Amplix

See Now

Work History

12-2022
Executive Vice President Client Success & Operations at Amplix
4-2016 - 12-2022
Vice President Operations at ROI COMMUNICATIONS
3-2011 - 4-2016
Senior Director of Account Development at Windstream
7-2004 - 3-2011
Manager of Account Development at Paetec Communications Inc
Senior Account Manager at Paetec Communications Inc

Education

1991 - 1995
Bachelor of Science - BS from Wheaton College Massachusetts
2000 - 2001
Project Management Certification from Boston University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Boston, United States Job Level : Leadership Designation : Executive Vice President Client Success & Operations at Amplix
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Insights For Selling To Deidre

During A Call Or A Meeting

DO's

  • Focus your pitch on the impact that you could help them have on their organization
  • Engage other key stakeholders on their side and leverage if they approve of your product
  • If possible, connect them to existing customers

DONT's

  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Don’t rush them to make quick decisions
  • Don’t keep pushing them for a straight answer, just make your own conclusions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Deidre is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Deidre

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Deidre move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Deidre take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Deidre

Personality Compatibility


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