Craig Youngs, MBA, MSMIT

Commander
DISC Type : D

Portfolio Director at Brigham Young University

Provo, Utah, United States

Overview

Craig Youngs is the Portfolio Director for Unified Communications at Brigham Young University, leveraging 30 years of experience in technology across education, finance, and manufacturing. He holds an MBA and an MS in Management of Information Technology. People who have worked with him describe him as analytical, a great communicator, and a reliable, people-oriented leader.

Personality Overview

Very Quick

Decisive

Candid & Clear

They are not focused on building rapport and relationships.  They like to act fast and expect others to do the same. They respond well to strong and respectful communication.

Topics They Care About

AI Governance
He emphasized that BYU is being "methodical and purposeful" in adopting AI, forming a task force to review options and stressing the importance of privacy, security, and governance.
Unified Communications
As Portfolio Director of Unified Communications at BYU, he has product ownership of UCaaS and CCaaS solutions and serves on the Enterprise Connect Advisory Board.
IT in Education
He has extensive experience as an IT Director for K-12 schools and now at a major university, and has spoken on how AI is building smarter educational communication ecosystems.

Media Appearances

Craig has no verified media appearances

Work History

11-2021
Portfolio Director at Brigham Young University
11-2021 - 8-2022
Product/Service Manager at Brigham Young University
2-2020 - 11-2021
Director Of Information Technology at Career and Success Academy South Bend
12-2015
Senior Instructor at Ultimate Medical Academy
9-2015 - 1-2020
Application Specialist - Global SAP & Mobile Field Service Implementation and Support at LECO

Education

2020 - 2023
Master of Business Administration - MBA from Indiana University South Bend
2004 - 2007
Masters of Science from Indiana University South Bend

More Information

Social Presence :

Prographics :

Exp : 27 Location : Provo, Utah, United States Job Level : Mid-senior Designation : Portfolio Director at Brigham Young University
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Craig

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They can take decisions very fast if you manage to convince them.
  • Can Craig take some risk or not?

  • The risks don’t matter much to them.

You And Craig

Personality Compatibility


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