Cristiano Silva in

Cristiano Silva

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Technical Support Engineer II | Data Protection Specialist at Dell Technologies
📍 Novo Hamburgo, Rio Grande do Sul, Brazil

Cristiano is an IT professional with 20 years of experience specializing in data protection, storage, and virtualization for large enterprises. A colleague describes him as "competent and dedicated". He holds a specialization in IT Management from the Federal University of Rio Grande do Sul and multiple industry certifications.

Holds a CompTIA Cybersecurity Analyst+ certification, demonstrating a proactive interest in resolving security vulnerabilities.

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Current Role
Technical Support Engineer II | Data Protection Specialist
Location
Novo Hamburgo, Rio Grande do Sul, Brazil
Personality Overview

How Cristiano shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Cristiano cares about

Data Protection
Specializes in Dell's data protection appliances like Avamar, IDPA, and Data Domain, diagnosing and resolving complex backup and infrastructure issues for global clients.
Virtualization Infrastructure
Expertise in troubleshooting complex VMware and Microsoft virtual environments, supported by certifications like VMware DCV 2019 and courses in vSphere and vSAN.
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Career

Work history

11-2021
Technical Support Engineer II | Data Protection Specialist
Dell Technologies
4-2019 - 11-2021
Technical Support Engineer II - Storage Analyst
Dell Technologies
6-2018 - 3-2019
Consultor de TI
Autônomo
3-2016 - 2-2018
Technical Lead Consultant
Dell Technologies
11-2014 - 3-2016
Analista de Suporte Senior
Dell Technologies
In the press

Media appearances

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Education
2016 - 2018
Especialização em Gestão de TI
Federal University of Rio Grande do Sul
2003 - 2010
Bacharel em Sistemas de Informação
Universidade Feevale
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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