Crystal Chen

Energizer
DISC Type : I

Director of Communications at Zumper

New York, New York, United States

Overview

Crystal has no verified overview

Personality Overview

Big Picture Person

Relationship Oriented

Believer

They are always positive and upbeat, so take their promises with a pinch of salt.  They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Crystal has no verified topics they care about

Media Appearances

Crystal has no verified media appearances

Work History

10-2025
Director of Communications at Zumper
4-2024 - 10-2025
Associate Director, Communications at Zumper
10-2020 - 3-2024
Senior Manager, PR at Zumper
11-2016 - 10-2020
Marketing Manager at Zumper
1-2016 - 10-2016
Marketing Associate at Zumper

Education

Bachelor's Degrees from UC Santa Barbara
High School from Lowell High School

More Information

Social Presence :

Prographics :

Exp : 10 Location : New York, New York, United States Job Level : Mid-senior Designation : Director of Communications at Zumper
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Crystal

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Crystal take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Crystal

Personality Compatibility


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