Ray Lew

Galvanizer
DISC Type : Id

Senior Customer Success Manager, Product Solutions at Zumper

San Francisco Bay Area, United States

Overview

Ray has no verified overview

Personality Overview

Pragmatic

Trusting

Socially Adept

A combination of speed and relationship gets the best response from them.  They are more likely to accept new and exciting technologies. They are charming and can persuade others to support their decisions.

Topics They Care About

Ray has no verified topics they care about

Media Appearances

Ray has no verified media appearances

Work History

6-2018
Senior Customer Success Manager, Product Solutions at Zumper
1-2015 - 3-2018
Manager, Customer Success at YapStone, Inc.
2-2012 - 12-2014
Senior Account Manager at YapStone, Inc
3-2009 - 1-2012
Technical Account Manager at YapStone, Inc
4-2004 - 5-2008
Manager of Customer Service Outsource at The Sharper Image

Education

Bachelor of Science from San José State University

More Information

Social Presence :

Prographics :

Exp : 24 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Senior Customer Success Manager, Product Solutions at Zumper
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Insights For Selling To Ray

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing how others made similar decisions
  • Present testimonials from existing customers about their experience with your product
  • Take a friendly, informal yet confident approach while pitching

DONT's

  • Don’t make promises that are hard to keep
  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Do not come across as negative or non-supportive, work with them as a partner

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ray is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Ray

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Ray move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Ray take some risk or not?

  • If necessary, they will be ready to take risks.

You And Ray

Personality Compatibility


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