Crystal Starr Matina in

Crystal Starr Matina

Doer · DISC type ds
Sr. Enterprise Manager, Customer Success at Backblaze
📍 San Mateo, California, United States

Crystal is a Sr. Enterprise Manager in Customer Success at Backblaze, where she was a founding member of the team. She focuses on developing strategies for revenue and retention, helping enterprise clients overcome budget challenges with cost-effective cloud storage solutions. She studied Business at the University of Phoenix.

Based on her professional activities, Crystal is passionate about building strong teams and is actively involved in recruiting. She enjoys connecting with peers and clients at industry events and has shown an interest in major technology companies like IBM and Oracle.

She helped pioneer the foundational strategies for the entire Customer Success department at Backblaze.

Read the full overview →
Experience
15 Years
Current Role
Sr. Enterprise Manager, Customer Success
Job Level
Middle
Location
San Mateo, California, United States
Personality Overview

How Crystal shows up

Strategic Planner
Results Focused
Fast-paced

They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Priorities

Topics Crystal cares about

Customer Success
As a founding member of the Customer Success team at Backblaze, she develops foundational strategies and scalable systems to enhance client value and retention.
Cost-Effective Solutions
Her role centers on transforming client budget challenges into clear, cost-effective solutions, ensuring they can achieve their goals without overspending on data storage.
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Career

Work history

4-2021
Sr. Enterprise Manager, Customer Success
Backblaze
1-2019 - 1-2022
Account Executive
Backblaze
9-2017 - 1-2019
Account Manager
NinjaRMM
2-2016 - 10-2017
Branch Manager
College Nannies and Tutors
7-2014 - 2-2016
Team Lead -New Student Advising
Ultimate Medical Academy
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2007
Business
University of Phoenix
2000 - 2002
Education
Arizona State University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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