Dalida M.

Commander
DISC Type : D

Customer Success Manager at Greycon

Saffron Walden, England, United Kingdom

Overview

Dalida is a Customer Success Manager at Greycon, specializing in the paper, film, and packaging industries. With a background in international sales and lead generation, she focuses on building strong C-Suite relationships. People often describe her as client-focused, driven, and resilient, with an infectious "can-do" attitude.

Of Dutch and Lebanese heritage, Dalida is a natural relationship builder who values trust and care in her partnerships. Outside of work, she is a self-proclaimed "Sunset Chaser, " suggesting a love for the outdoors and nature. Her personal mantra appears to be positivity, which she describes as a language she is fluent in.

Unique fact: Dalida brings a unique cultural perspective to her work, identifying as half Dutch and half Lebanese.

Personality Overview

Impact-Driven

Candid & Clear

Risk-Taker

More than the product, they care about the effectiveness of the product.  They respond well to strong and respectful communication. They are very proud of what they do.

Topics They Care About

Client-Centric Journeys
Her profile emphasizes creating a positive, client-centered journey and building long-term partnerships based on trust, care, and real value.
Manufacturing Efficiency
She is passionate about empowering smarter planning and scheduling to help manufacturers reduce waste and increase operational efficiency with modern technology.
C-Suite Engagement
Identifies as a "C-Suite Connector" and has experience opening high-value conversations with senior operational leaders in global manufacturing sectors.

Media Appearances

Dalida has no verified media appearances

Work History

12-2025
Customer Success Manager at Greycon
8-2025 - 11-2025
Lead Generation Consultant at Greycon
3-2025 - 8-2025
Executive Assistant to Managing Director at ALFA TAIL LIFTS
2-2024 - 4-2025
Business Growth Consultant at Fonn
2-2024 - 4-2025
Business Growth Consultant at Fonn

Education

1989 - 1990
Receptionist from Schoevers
Bachelor's degree from University of Life

More Information

Social Presence :

Prographics :

Exp : 2 Location : Saffron Walden, England, United Kingdom Job Level : Middle Designation : Customer Success Manager at Greycon
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Insights For Selling To Dalida

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dalida is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Dalida

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Dalida move?

  • They can take decisions very fast if you manage to convince them.
  • Can Dalida take some risk or not?

  • The risks don’t matter much to them.

You And Dalida

Personality Compatibility


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