Dalilia Coney-McCann, MBA, CHFP, CLSSGB, CRCR, PCCP

Commander
DISC Type : D

Director of Revenue Integrity - West Florida Division at AdventHealth

Lakeland, Florida, United States

Overview

Dalilia McCann is the Director of Revenue Integrity for AdventHealths West Florida Division. A seasoned healthcare leader with an MBA from LSU, she specializes in revenue cycle management, process improvement, and strategic leadership. Her background includes multiple Epic and Lean Six Sigma certifications, underscoring her focus on operational excellence and revenue optimization.

She holds a Bachelor of Science in Biology/Pre-Medical Studies, blending clinical understanding with financial acumen. Dalilia is also a Prosci® Certified Change Practitioner, focusing on managing the people side of organizational change.

Personality Overview

Very Quick

Impact-Driven

Risk-Taker

They are not focused on building rapport and relationships.  More than the product, they care about the effectiveness of the product. They are very proud of what they do.

Topics They Care About

Revenue Integrity
Her current role and recent posts focus on the partnership between Revenue Integrity and Denials teams to ensure accurate and compliant capture of entitled revenue.
Process Improvement
As a certified Lean Six Sigma Green Belt, her career consistently involves analyzing operations to improve revenue capture and collection rates.
Change Management
She is a Prosci® Certified Change Practitioner, highlighting her expertise in leading teams through operational and system changes effectively.

Media Appearances

Dalilia has no verified media appearances

Work History

10-2025
Director of Revenue Integrity - West Florida Division at AdventHealth
1-2025 - 10-2025
Local Director PE Revenue Cycle at AdventHealth
3-2021 - 1-2025
Internal Revenue Cycle Consultant Manager at Lakeland Regional Health-Florida
8-2019 - 2-2021
Manager Ambulatory Authorizations, Financial Counseling, & Guarantor AR Department at Lakeland Regional Health-Florida
2-2019 - 8-2019
Ambulatory Authorization & Financial Counseling Department Supervisor at Lakeland Regional Health-Florida

Education

3-2022 - 12-2023
Master of Business Administration - MBA from LSU Shreveport
2004 - 2008
Bachelor of Science (B.S.) from Florida Southern College

More Information

Social Presence :

Prographics :

Exp : N/A Location : Lakeland, Florida, United States Job Level : N/A Designation : Director of Revenue Integrity - West Florida Division at AdventHealth
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Insights For Selling To Dalilia

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Refer to testimonials from well-known industry leaders
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dalilia is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Dalilia

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Dalilia move?

  • They can take decisions very fast if you manage to convince them.
  • Can Dalilia take some risk or not?

  • The risks don’t matter much to them.

You And Dalilia

Personality Compatibility


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