Damián Fernando Perez

Questioner
DISC Type : c

Customer Excellence Associate Director at AbbVie

Argentina

Overview

Damián Fernando Perez is the Regional Customer Excellence Associate Director at AbbVie, leading functions for the South Latam cluster. He is committed to fostering team development and promoting an innovative, collaborative culture. Damián holds a Public Accountant degree from the University of Buenos Aires.

In 2024, he led a significant transformation of his Customer Excellence team to amplify their impact on processes and culture.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Excellence
Leads Customer Excellence functions for AbbVie's South Latam cluster, covering analytics, team effectiveness, and patient experience.
Team Development
His professional headline explicitly states his commitment to driving the development and growth of his teams.
Innovative Culture
Focuses on promoting an innovative and collaborative culture as a core part of his leadership philosophy.

Media Appearances

Damián has no verified media appearances

Work History

11-2025
Customer Excellence Associate Director at AbbVie
3-2023 - 12-2025
Customer Excellence Senior Manager at AbbVie
12-2018 - 3-2023
Brand & In Field Team Excellence Manager at AbbVie
1-2016 - 11-2018
Ethics and Compliance Manager at AbbVie
1-2012 - 12-2015
Finance & Human Resources Head at Branding Merchandising

Education

1999 - 2006
Contador Público from University of Buenos Aires
1986 - 1998
Bilingual High School Degree in Science and Arts from Ranelagh Community School

More Information

Social Presence :

Prographics :

Exp : 18 Location : Argentina Job Level : Mid-senior Designation : Customer Excellence Associate Director at AbbVie
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Insights For Selling To Damián Fernando

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Damián Fernando is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Damián Fernando

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Damián Fernando move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Damián Fernando take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Damián Fernando

Personality Compatibility


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