Dan Burns

Energizer
DISC Type : I

Director Of Technology Operations at Nationwide

Hilliard, Ohio, United States

Overview

Dan Burns is the Director of Technology Operations at Nationwide, where he has held several leadership roles managing enterprise-wide infrastructure, performance, and web platform engineering. His experience spans diverse platforms and middleware technologies. He holds an executive certification from MIT and a BS from the University of Mount Union.

While leading the Performance Engineering division, Dan successfully optimized team effectiveness, achieving a 10% year-over-year expense reduction even as service demand continued to grow.

Personality Overview

Full Of Energy

Imaginative

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Technology Operations
As the current Director of Technology Operations, he has a long career managing various engineering and operations teams within Nationwide's complex IT environment.
Infrastructure Engineering
Served as an executive-level consultant responsible for all interactions between the shared IT Infrastructure organization and multiple business areas within Nationwide.
Performance Optimization
Managed a team that performed over 800 performance tests per month, focused on analyzing and resolving performance bottlenecks throughout the company's infrastructure.

Media Appearances

Dan has no verified media appearances

Work History

11-2021
Director Of Technology Operations at Nationwide
6-2012 - 10-2021
Sr. Consultant, Infrastructure Engineering at Nationwide
11-2009 - 6-2012
Division Engineering Manager - Performance Engineering at Nationwide
3-2005 - 11-2009
Division Engineering Manager - Web Infrastructure Services Middleware at Nationwide
3-2005 - 2-2006
Division Manager - Web Platform Engineering and Operations at Nationwide

Education

2010 - 2011
Executive Certification from Massachusetts Institute of Technology
1983 - 1987
BS from University of Mount Union

More Information

Social Presence :

Prographics :

Exp : 26 Location : Hilliard, Ohio, United States Job Level : Mid-senior Designation : Director Of Technology Operations at Nationwide
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Insights For Selling To Dan

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dan is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Dan

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dan move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Dan take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Dan

Personality Compatibility


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