Dan DeHerrera in

Dan DeHerrera

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Customer Experience Manager at Reveel
📍 Los Angeles, California, United States

Dan is a Customer Experience Manager at Reveel, skilled in enhancing the customer journey through process optimization and program management. He holds a Disciplined Agile Scrum Master (DASM) certification and earned his Bachelors degree from Colorado State University. Colleagues describe him as focused, resourceful, creative, and driven.

An advocate for remote work, Dan has shared his positive experiences working from locations like Buenos Aires, Argentina. He maintains a strong connection with his alma mater, Colorado State University, and is inspired by the leadership examples he learned from his time there.

He is a certified Disciplined Agile Scrum Master (DASM), showcasing a unique blend of customer-centric focus and agile project management skills.

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Experience
6 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
Los Angeles, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Dan cares about

Customer Journey Mapping
His career centers on customer success and experience, with specific expertise listed in mapping and improving the end-to-end customer journey.
Agile Methodologies
He holds a Disciplined Agile Scrum Master (DASM) certification, indicating a professional interest in applying agile frameworks to his work.
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Career

Work history

4-2026
Customer Experience Manager
Reveel
9-2025 - 1-2026
Customer Success Manager, Enterprise
Ramp
6-2023 - 1-2025
Sr. Enterprise Customer Success Manager
Sayge
5-2021 - 5-2023
Program Manager, Customer Success
Shippo
4-2020 - 5-2021
Customer Success Manager
Airtable
In the press

Media appearances

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Education
Bachelor of Arts (B.A.)
Colorado State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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