Michael Falls

Observer
DISC Type : ci

Chief Customer Officer at Reveel

Indianapolis, Indiana, United States

Overview

Michael has no verified overview

Personality Overview

Value Driven

Curious

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

1-2025
Chief Customer Officer at Reveel
8-2023 - 1-2025
Vice President, Client Success at Reveel
9-2022 - 8-2023
Account Executive at Körber Supply Chain
1-2019 - 8-2022
Director, Global Strategic Solutions at enVista
1-2018 - 12-2018
Sr. Manager, Client Services at enVista

Education

2009 - 2010
MPA from Indiana University Bloomington
2005 - 2009
BSPA from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 16 Location : Indianapolis, Indiana, United States Job Level : Leadership Designation : Chief Customer Officer at Reveel
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Michael

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to analyze well and then make their decisions.
  • Can Michael take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Michael

Personality Compatibility


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