Dan Spar in

Dan Spar

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Head, Consumer & BPO Operations at Upside
📍 Washington, District of Columbia, United States

Dan is a results-driven customer experience and operations leader with over 15 years of experience scaling support for startups like Upside, Vimeo, and Arcadi. Educated at Johns Hopkins University, colleagues describe him as strategic, organized, detail-oriented, and conscientious.

He was awarded the 2013 Silver Pollie Award for his work on a public affairs internet landing page.

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Experience
16 Years
Current Role
Head, Consumer & BPO Operations
Location
Washington, District of Columbia, United States
Personality Overview

How Dan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Dan cares about

Customer Experience
His entire career focuses on leading customer-focused support, including his current role overseeing consumer operations and managing large, omni-channel support teams.
Operations Management
Manages both internal and external BPO teams, focusing on consumer support, product operations, and fraud prevention within a startup environment.
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Career

Work history

12-2023
Head, Consumer & BPO Operations
Upside
6-2022 - 11-2023
Director, Consumer Operations
Upside
4-2021 - 6-2022
Director, Head of Global Enterprise Support
Vimeo
4-2020 - 4-2021
Head, Member Experience Operations
Arcadia
3-2018 - 4-2020
Director, Member Experience
Arcadia
In the press

Media appearances

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Education
Master of Arts - MA
The Johns Hopkins University
Bachelor of Arts - BA
University of Maryland
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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