Dan is a technical specialist with a background as an Escalation Engineer and IT Specialist. He has experience in network configuration, systems administration for VM environments, and holds a Teams Administrator Associate certification. Colleagues describe him as thorough, mature, and professional with excellent communication skills.
His personal background is rooted in the creative arts, holding a Bachelor of Fine Arts from the Savannah College of Art and Design. Before his current tech focus, he worked as a freelance digital artist on a variety of creative projects, showing a clear passion for visual design.
He uniquely blends a formal education in fine arts with a technical career in IT engineering and support.
Dan Sutera
Escalation Engineer at The Walker Group
Greater Hartford, United States
Overview
Topics They Care About
IT Support Escalation
As an Escalation Engineer, he is responsible for handling advanced technical issues, building on his prior experience in enterprise help desk support and as an on-call specialist.
Digital Art
His Bachelor of Fine Arts and experience as a freelance digital artist show a strong personal and professional interest in creative projects.
System Administration
In a previous role, he managed a 150+ VM endpoint environment, demonstrating his capabilities in system administration and infrastructure management.
Media Appearances
Dan has no verified media appearances
Work History
10-2022
Escalation Engineer at The Walker Group
2-2020 - 10-2022
Senior On-Call Specialist at The Walker Group
12-2010 - 1-2020
Freelance Digital Artist at Self
11-2013 - 10-2019
IT Specialist at Aztec
7-2013 - 11-2013
Customer Service at Whole Foods Market
12-2006 - 12-2012
Record Management at Consulting Cardiologists
Education
2005 - 2010
Bachelor of Fine Arts from Savannah College of Art and Design
More Information
Social Presence :
Prographics :
Exp : 18
Location : Greater Hartford, United States
Job Level : Mid-senior
Designation : Escalation Engineer at The Walker Group
