Dan Sutera in

Dan Sutera

Escalation Engineer at The Walker Group
📍 Greater Hartford, United States

Dan is a technical specialist with a background as an Escalation Engineer and IT Specialist. He has experience in network configuration, systems administration for VM environments, and holds a Teams Administrator Associate certification. Colleagues describe him as thorough, mature, and professional with excellent communication skills.

His personal background is rooted in the creative arts, holding a Bachelor of Fine Arts from the Savannah College of Art and Design. Before his current tech focus, he worked as a freelance digital artist on a variety of creative projects, showing a clear passion for visual design.

He uniquely blends a formal education in fine arts with a technical career in IT engineering and support.

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Experience
18 Years
Current Role
Escalation Engineer
Job Level
Mid-senior
Location
Greater Hartford, United States
Personality Overview
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Priorities

Topics Dan cares about

IT Support Escalation
As an Escalation Engineer, he is responsible for handling advanced technical issues, building on his prior experience in enterprise help desk support and as an on-call specialist.
Digital Art
His Bachelor of Fine Arts and experience as a freelance digital artist show a strong personal and professional interest in creative projects.
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Career

Work history

10-2022
Escalation Engineer
The Walker Group
2-2020 - 10-2022
Senior On-Call Specialist
The Walker Group
12-2010 - 1-2020
Freelance Digital Artist
Self
11-2013 - 10-2019
IT Specialist
Aztec
7-2013 - 11-2013
Customer Service
Whole Foods Market
In the press

Media appearances

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Education
2005 - 2010
Bachelor of Fine Arts
Savannah College of Art and Design
Social presence
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