Dana Napoli Gonzalez

Inquirer
DISC Type : cd

Customer Success Manager at ZoomInfo

Waltham, Massachusetts, United States

Overview

Dana has no verified overview

Personality Overview

Hard To Convince

Demanding

Judgemental

They don’t always try to control the conversation but neither do they like yielding it fully.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Dana has no verified topics they care about

Media Appearances

Dana has no verified media appearances

Work History

7-2024
Customer Success Manager at ZoomInfo
10-2016 - 7-2024
Enterprise Account Manager at ZoomInfo
8-2008 - 4-2016
Major Account Manager at Windstream

Education

Dana has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : Waltham, Massachusetts, United States Job Level : Middle Designation : Customer Success Manager at ZoomInfo
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Insights For Selling To Dana

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dana is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Dana

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Dana move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Dana take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Dana

Personality Compatibility


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