Daniel Nisonger, ITILv4 in

Daniel Nisonger, ITILv4

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ServiceNow Platform Lead & Project Manager at Agile Defense, Inc.
📍 Washington DC-Baltimore Area, United States

Daniel Nisonger is a ServiceNow Platform Lead and Project Manager at Agile Defense, Inc. , specializing in multi-tenant DoD platforms. His expertise covers ITSM, ITAM, ITOM, CMDB, and SecOps, alongside Agile and Waterfall project management. He earned a Bachelor of Science in Marketing from Salisbury University.

He is a supportive colleague, publicly offering to help connect former coworkers with new opportunities after lay-offs. Daniel also shows an interest in continuous improvement by sharing and promoting professional best practices within his network.

Daniel was formally recognized for providing outstanding service on a key ServiceNow contract.

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Experience
13 Years
Current Role
ServiceNow Platform Lead & Project Manager
Job Level
Mid-senior
Location
Washington DC-Baltimore Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Daniel cares about

ServiceNow Governance
His role as a multi-tenant DoD Platform Lead requires managing platform-wide governance, health, and version upgrade maintenance for ServiceNow instances.
Enterprise IT Solutions
He has extensive, hands-on experience implementing and managing a wide array of ServiceNow solutions, including ITSM, ITAM, ITOM, CMDB, and SecOps.
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Career

Work history

8-2021
ServiceNow Platform Lead & Project Manager
Agile Defense, Inc.
3-2021 - 8-2021
Senior Consultant
Deloitte
7-2020 - 3-2021
Business Analyst /ServiceNow Engineer II
Agile Defense, Inc.
7-2019 - 3-2021
ServiceNow Business Analyst
NetImpact Strategies Inc.
1-2018 - 7-2020
Technical Writer
NetImpact Strategies Inc.
In the press

Media appearances

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Education
2000 - 2004
Marketing
Salisbury University
2000 - 2004
Bachelor of Science (B.S.)
Salisbury University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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