Especialista Senior en Data Analytics y Optimización Operativa at inter.mx
📍 Mexico City Metropolitan Area
Daniel is a Senior Data Analytics and Operational Optimization Specialist with over 10 years of experience. He focuses on transforming data into strategic decisions to enhance efficiency and profitability, particularly within the telecom and financial sectors. He holds a degree from Universidad Tres Culturas.
He has a unique and specialized background with 8 years dedicated to Workforce Management (WFM), complemented by a certification in Work Force Magnamet.
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Experience
15 Years
Current Role
Especialista Senior en Data Analytics y Optimización Operativa
Location
Mexico City Metropolitan Area
Personality Overview
How Daniel shows up
Value Seeker
Price-Sensitive
Systematic
It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.
Priorities
Topics Daniel cares about
Operational Optimization
His current role and expertise are centered on using data analysis to drive efficiency, profitability, and continuous operational improvement.
Strategic Forecasting
Combines his 8 years of experience forecasting interactions in WFM with his current focus on data-driven decision-making and business intelligence.
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Career
Work history
8-2023
Especialista Senior en Data Analytics y Optimización Operativa
inter.mx
7-2022
Analista de soporte tecnico Sr
Interprotección
9-2021 - 7-2022
Coordinador Work Force Magnamet
UNO Contact Center
4-2019 - 10-2021
Analista WFM
Pentafon Contact Center & BPO
6-2018 - 4-2019
Analista WFM
ATENTO México
In the press
Media appearances
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Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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