Danielle Leong

Go-getter
DISC Type : d

Director of Engineering at Freshworks

Brooklyn, New York, United States

Overview

Danielle Leong is a technical leader with a history at Freshworks, FireHydrant (as CTO), GitHub, and Twilio. She excels at building fast, reliable delivery pipelines and people-centric engineering teams. Her colleagues consistently describe her as passionate, empathetic, and incredibly smart, with a knack for creating order out of chaos and a background from UC Irvine.

Outside of her engineering leadership roles, Danielle is a strong advocate for diversity and inclusion, having co-founded the first employee resource group at Twilio. She is also a professional portrait and fashion photographer and has mentioned interests in rock climbing and riding motorcycles. She actively mentors early-stage operators in the tech community.

Unique fact: Danielle created Feerless, an application that provides trigger warnings for Netflix users who have PTSD.

Personality Overview

Decisive

Challenger

Vision Oriented

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Engineering Leadership
As a CTO and Director, she focuses on creating healthy, inclusive, and productive engineering teams and mentors operators on best practices.
Diversity & Inclusion
Co-founded Twilio's first Diversity & Inclusion ERG, for which she won an award, and actively mentors underrepresented people in tech.
Incident Management
As the former CTO of FireHydrant, an incident management platform, she has deep expertise in building tools to improve software reliability and response.

Media Appearances

Danielle has no verified media appearances

Work History

1-2026
Director of Engineering at Freshworks
1-2024 - 1-2026
Chief Technology Officer at FireHydrant
6-2023
Mentor at Tech By Choice
3-2023
Early stage operator mentor at First Round Fast Track
9-2018
Owner at Danielle Leong Photography

Education

2005 - 2009
B.A. from UC Irvine
Education details unavailable from Coding Dojo

More Information

Social Presence :

Prographics :

Exp : 7 Location : Brooklyn, New York, United States Job Level : Mid-senior Designation : Director of Engineering at Freshworks
URL has been copied!

Insights For Selling To Danielle

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Refer to testimonials from others in similar positions
  • Highlight the competitive differentiation of your product

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Danielle is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Danielle

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Danielle move?

  • Their decision making speed is somewhere in the middle.
  • Can Danielle take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Danielle

Personality Compatibility


Other Freshworks Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.