Darlene Cusumano

Pioneer
DISC Type : dis

Head of Talent & Culture at Softheon

Miami-Fort Lauderdale Area, United States

Overview

Darlene Cusumano is the Head of Talent & Culture at Softheon, leading all talent, engagement, and inclusion initiatives. With over 15 years of experience in tech and healthcare at companies like Meta and Wayfair, she specializes in building scalable teams and data-driven recruiting frameworks. She holds a Bachelor of Science from UMass Amherst.

Outside of her professional life, Darlene is deeply proud of her family. She has publicly shared her admiration for her brother, Steven, highlighting his intelligence and drive, and expressing her excitement about spending time with him.

Unique fact: Darlene recently earned her Lean Six Sigma Green Belt Certification to further her expertise in process optimization and efficiency.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Decisive But Friendly

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Data-Driven HR
Her profile emphasizes turning data into action, using performance dashboards, and recently earning a Lean Six Sigma certification to optimize processes.
Culture & Engagement
She serves as a "culture architect" at Softheon, where she launched the company's first Employee Resource Groups and leads engagement and inclusion strategy.
Continuous Learning
She frequently posts about professional growth, having recently completed a leadership development program and earned a new certification.

Media Appearances

Darlene has no verified media appearances

Work History

9-2023
Head of Talent & Culture at Softheon
8-2021 - 6-2023
Sourcing & Recruiting Manager at Meta
7-2019 - 8-2021
Sourcing & Recruiting Team Lead at Meta
11-2018 - 7-2019
Sourcing Manager, Software Engineering at Wayfair
3-2018 - 11-2018
Recruiting Manager, Sales & Customer Service Leadership at Wayfair

Education

2004 - 2007
Bachelor of Science from Isenberg School of Management, UMass Amherst
2001 - 2004
Education details unavailable from Massapequa High School

More Information

Social Presence :

Prographics :

Exp : 15 Location : Miami-Fort Lauderdale Area, United States Job Level : Mid-senior Designation : Head of Talent & Culture at Softheon
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Insights For Selling To Darlene

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Showcase existing customers and use case-studies to grab their attention
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Darlene is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Darlene

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Darlene move?

  • They are generally fast movers and can take quick decisions
  • Can Darlene take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Darlene

Personality Compatibility


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