Darpan Patel

Examiner
DISC Type : cs

Product Enablement Lead - ITSM at ServiceNow

San Jose, California, United States

Overview

Darpan has no verified overview

Personality Overview

Process Oriented

Overcautious

Late Adopter

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Darpan has no verified topics they care about

Media Appearances

Darpan has no verified media appearances

Work History

4-2024
Product Enablement Lead - ITSM at ServiceNow
3-2021 - 5-2024
Information Technology Support Team Lead at ServiceNow
3-2018 - 2-2021
Sr IT Systems/Support Analyst at ServiceNow at ServiceNow
8-2017 - 3-2018
Desktop Support Technician at Kaiser Permanente
1-2015 - 7-2017
Field Service Technician at Walgreens

Education

2008 - 2009
Diploma from South Bank College
2000 - 2004
Bachelor of Science (BS) from Maharaja Sayajirao University of Baroda, Vadodara

More Information

Social Presence :

Prographics :

Exp : 10 Location : San Jose, California, United States Job Level : N/A Designation : Product Enablement Lead - ITSM at ServiceNow
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Insights For Selling To Darpan

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Darpan is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Darpan

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Darpan move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Darpan take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Darpan

Personality Compatibility


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