Darragh C. in

Darragh C.

Inspirer · DISC type di
CTO, Head of Engineering at Intercom
📍 Dublin, County Dublin, Ireland

Darragh C. is the CTO and Head of Engineering at Intercom, where he leads the development of the AI agent, Fin. ai. A product-focused leader and Trinity College Dublin graduate, he has been instrumental in scaling the companys engineering teams and culture since 2012.

His public profile is centered on his professional passions. He is deeply engaged in the software development community, particularly through his support for open-source technologies that he has utilized throughout his career.

He is a board member of The Rails Foundation, a non-profit organization helping the Ruby on Rails ecosystem prosper.

Read the full overview →
Experience
17 Years
Current Role
CTO, Head of Engineering
Job Level
Leadership
Location
Dublin, County Dublin, Ireland
Personality Overview

How Darragh shows up

Achievment Oriented
Confident & Optimistic
Generous

They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Darragh cares about

AI in Customer Service
He is leading the creation of Fin. ai at Intercom, focusing on how AI can fundamentally change customer service. His publications frequently discuss this topic.
Engineering Productivity
He has written about his explicit goal to double his R&D team's productivity by embracing AI, showing a clear focus on engineering efficiency.
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Career

Work history

1-2022
CTO, Head of Engineering
Intercom
10-2020
SVP of Engineering
Intercom
2-2012
Software Engineer
Intercom
10-2022
Board Member
Ruby on Rails - The Rails Foundation
4-2010 - 2-2012
Software Developer
Amazon.com
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2004
BA (Mod) Computer Science
Trinity College Dublin
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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