Darragh C. in

Darragh C.

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CTO, Head of Engineering at Intercom
📍 Dublin, County Dublin, Ireland

Darragh C. is the CTO and Head of Engineering at Intercom, where he leads the development of the AI agent, Fin. ai. A product-focused leader and Trinity College Dublin graduate, he has been instrumental in scaling the companys engineering teams and culture since 2012.

His public profile is centered on his professional passions. He is deeply engaged in the software development community, particularly through his support for open-source technologies that he has utilized throughout his career.

He is a board member of The Rails Foundation, a non-profit organization helping the Ruby on Rails ecosystem prosper.

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Experience
17 Years
Current Role
CTO, Head of Engineering
Job Level
Leadership
Location
Dublin, County Dublin, Ireland
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Darragh cares about

AI in Customer Service
He is leading the creation of Fin. ai at Intercom, focusing on how AI can fundamentally change customer service. His publications frequently discuss this topic.
Engineering Productivity
He has written about his explicit goal to double his R&D team's productivity by embracing AI, showing a clear focus on engineering efficiency.
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Career

Work history

1-2022
CTO, Head of Engineering
Intercom
10-2020
SVP of Engineering
Intercom
2-2012
Software Engineer
Intercom
10-2022
Board Member
Ruby on Rails - The Rails Foundation
4-2010 - 2-2012
Software Developer
Amazon.com
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2000 - 2004
BA (Mod) Computer Science
Trinity College Dublin
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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