Darren Degiorgio in

Darren Degiorgio

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Director - Global Contact Centres at Tiffany & Co.
📍 New York, New York, United States

Darren is a global client experience leader with over 30 years of success in the luxury goods and insurance sectors, managing teams and operations for brands like Tiffany & Co. and Burberry. He specializes in serving ultra-high-net-worth individuals and maximizing revenue through world-class service. Colleagues have called him a "great motivator" with a "common-sense approach. "

Darrens interest in enhancing customer interactions extends to technology, having presented on AIs role in creating luxury client journeys. He has also taken courses in coaching and emotional intelligence, indicating a focus on people development alongside business growth. His education was in Geography at Westbourne Sixth Form College.

He was featured on a podcast to discuss how AI and automation can support a "white-glove" customer journey for luxury brands.

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Experience
17 Years
Current Role
Director - Global Contact Centres
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

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Decision Approach
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Priorities

Topics Darren cares about

Luxury Clienteling
His career at Tiffany & Co. and Burberry centers on delivering exceptional experiences and outcomes for ultra-high-net-worth clients in the luxury retail space.
AI in Customer Service
He has presented on AI innovation within Tiffany's client service centers and appeared on podcasts to discuss using AI to elevate luxury customer experiences.
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Career

Work history

1-2025
Director - Global Contact Centres
Tiffany & Co.
1-2023 - 1-2025
Director of Client Service
Tiffany & Co.
12-2017 - 2-2023
Director, Global Customer Service
Burberry
5-2012 - 12-2017
Senior Manager - Customer Service Operations
Burberry
5-2009 - 5-2012
Head of Operations
PlusOne Services
In the press

Media appearances

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Education
1990 - 1992
Geography
Westbourne Sixth Form College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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