Darren Madden in

Darren Madden

Inquirer · DISC type cd
Customer Sucess Manager at intelliflo
📍 Manchester Area, United Kingdom

Darren is a results-driven Customer Success Manager at intelliflo with a background in financial services since 2006. His experience spans financial advice, data strategy, and technical consulting, including managing key industry resources like the Adviser Software Insights report. He holds a Diploma in Regulated Financial Planning.

Outside of his direct professional roles, Darren has shown a strong commitment to personal well-being. He intentionally took a career break to recharge and reset his health and well-being before taking on his new challenge, demonstrating a focus on sustainable success.

He has a long-held passion for technology and its potential to transform how financial adviser firms operate.

Read the full overview →
Experience
18 Years
Current Role
Customer Sucess Manager
Job Level
Middle
Location
Manchester Area, United Kingdom
Personality Overview

How Darren shows up

Demanding
Upfront
Judgemental

They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Priorities

Topics Darren cares about

AdviceTech Transformation
As a former AdviceTech Solutions Manager, he has a stated passion for technology's potential to transform how adviser firms operate.
Driving Customer Value
His current role is focused on customer success, and he has expressed a passion for driving real value for customers in his new chapter with intelliflo.
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Career

Work history

4-2026
Customer Sucess Manager
intelliflo
2-2026 - 4-2026
Health and well-being
Career Break
5-2025 - 2-2026
AdviceTech Solutions Manager
Financial Technology Research Centre (FTRC)
3-2023 - 5-2025
Research Consultant
Financial Technology Research Centre (FTRC)
8-2021 - 2-2023
Paraplanner Technical Support
Holborn Assets UK
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Certificate in Mortgage Advice
Chartered Insurance Institute
Diploma in Regulated Financial Planning
Chartered Insurance Institute
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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