Darren Swanson

Visionary
DISC Type : Ds

Vice President of Customer Experience at ASAPP

Denver Metropolitan Area, United States

Overview

Darren has no verified overview

Personality Overview

Early Adopter

Objective Evaluator

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Darren has no verified topics they care about

Media Appearances

Darren has no verified media appearances

Work History

11-2020
Vice President of Customer Experience at ASAPP
8-2019 - 11-2020
Vice President of Operations at HGS - Hinduja Global Solutions
12-2016 - 3-2019
Senior Vice President Strategic Client and Operations Management at SYKES
2-2009 - 11-2016
Vice President of Customer Service Operations at Dish Network
8-2004 - 10-2007
Executive Director/Director of Global Operations at TeleTech

Education

Master of Business Administration from University of Colorado Denver
Bachelor of Science - BS from University of Nebraska-Lincoln

More Information

Social Presence :

Prographics :

Exp : N/A Location : Denver Metropolitan Area, United States Job Level : N/A Designation : Vice President of Customer Experience at ASAPP
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Insights For Selling To Darren

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Focus on the results that your product produces, expect some strategic questions in return
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Darren is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Darren

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Darren move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Darren take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Darren

Personality Compatibility


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