Morgan Johansson

Observer
DISC Type : ci

Head of Global Customer Success & Experience at Momentus Technologies

Greater Orlando, United States

Overview

Morgan has no verified overview

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Morgan has no verified topics they care about

Media Appearances

Morgan has no verified media appearances

Work History

2-2025
Head of Global Customer Success & Experience at Momentus Technologies
2-2024 - 2-2025
Customer Experience Manager at Momentus Technologies
4-2023 - 2-2024
Global CX Lead/SME at Qualtrics
10-2021 - 4-2023
CX Lead - Americas at Qualtrics
4-2021 - 10-2021
Customer Consultant - CX at Qualtrics

Education

2014 - 2017
Bachelor’s Degree from University of Wisconsin-Parkside
2009 - 2013
High School from Bishop Foley Catholic High School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Orlando, United States Job Level : N/A Designation : Head of Global Customer Success & Experience at Momentus Technologies
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Insights For Selling To Morgan

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Morgan is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Morgan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Morgan move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Morgan take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Morgan

Personality Compatibility


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