David Bird in

David Bird

Visionary · DISC type Ds
Supervisory Board at SAUR
📍 Camberley, England, United Kingdom

David Bird is the Transformation & Retail Director at Thames Water, specializing in customer-centric business turnarounds using digital technology. His career highlights include leading a £400m performance improvement at E. on and increasing revenues at Co-op Energy by £132m. People who have worked with him describe him as strategic, clear-sighted, and passionate.

David is a vocal advocate for the wellbeing and safety of frontline employees, actively supporting campaigns to prevent abuse against public-facing workers. He also shows a keen interest in community-level initiatives, highlighting the importance of local Parent-Teacher Associations and their fundraising efforts for essential resources.

He successfully transformed E. ons residential supply business from a £132m loss to a £260m profit.

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Experience
39 Years
Current Role
Supervisory Board
Job Level
Mid-senior
Location
Camberley, England, United Kingdom
Personality Overview

How David shows up

Risk Tolerant
Goal-Oriented
Big Vision Person

Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics David cares about

Business Transformation
His entire career is defined by leading large-scale transformations at companies like E. on, Co-op Energy, and now Thames Water, focusing on growth and cultural change.
Customer Experience
He has a clear focus on improving customer outcomes, demonstrated by bringing Thames Water's service teams back to the UK and achieving a 60% reduction in complaints.
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Career

Work history

10-2023
Supervisory Board
SAUR
11-2022
Transformation & Retail Director
Thames Water
1-2021 - 4-2022
Chief Operating Officer
Biffa
12-2019 - 11-2020
Strategic Advisor (Interim)
Nottingham City Council
12-2018 - 12-2019
Non Executive Board Member
Department for Education, Partners in Practice Programme
In the press

Media appearances

Leaders in Focus featuring David Bird, Retail Director, Thames Water. Featured in Boyden
See now
Thames Water appoints new Retail Director. Featured in Smart Water Magazine
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Education
1979 - 1985
Education details unavailable
St Albans School
1990 - 1992
MBA
International Management Centre
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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