David D. in

David D.

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VP of Operations, Global CX at Coalition, Inc.
📍 Seattle, Washington, United States

David D. is the VP of Operations, Global CX at Coalition, Inc., where he specializes in scaling customer experience in fast-paced environments. An alumnus of Dublin City University and Technological University Dublin, he has a passion for accelerating growth through process refinement. Colleagues describe him as a "natural leader" with a "strong operational mindset."

He recently joined Coalition, energized by the opportunity to work at the intersection of insurance, technology, and cybersecurity after five years at ClickUp.

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Experience
20 Years
Current Role
VP of Operations, Global CX
Job Level
Senior
Location
Seattle, Washington, United States
Personality Overview

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Decision Approach
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Priorities

Topics David cares about

Scaling Global Operations
His career is focused on leading operations and support in large-scale, fast-paced environments, including his prior role as Senior Director at ClickUp.
AI in Customer Experience
Actively promotes using AI to enhance the quality of customer experiences, believing that advances in AI and solid processes can drive significant improvements.
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Career

Work history

8-2026
VP of Operations, Global CX
Coalition, Inc.
10-2023 - 8-2026
Senior Director, Head of Support
ClickUp
9-2023 - 10-2023
Senior Director of Technical Support & Support Services
ClickUp
2-2023 - 9-2023
Head of Strategic Support Programs
ClickUp
7-2021 - 3-2023
Head of Priority Support & Specializations
ClickUp
In the press

Media appearances

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Education
2007 - 2011
BA
Dublin City University
Master of Science (MSc)
Technological University Dublin
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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