David Harrison

Wildcard
DISC Type : isc

Vice President, End User Services at Easterseals Southern California

Los Angeles Metropolitan Area, United States

Overview

David Harrison is the Vice President of End User Services at Easterseals Southern California, bringing over 20 years of experience from corporate and government sectors. He directs IT operations and service delivery for over 2800 users across 60 locations, holding a Bachelors degree in Information Technology from Capella University.

His passion lies in understanding customer business operations and applying technology to strategically assist them. David is a performance-driven professional with a strong work ethic, who is motivated by the power of technology to deliver simple yet impactful solutions for users and clients.

In a previous role, David was responsible for supervising over 200 staff members while supporting more than 30, 000 users.

Personality Overview

Curious But Skeptical

Friendly But Slow

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

IT Service Delivery
His career specialty is leveraging best practices to deliver technical services to thousands of users across dozens of locations for Easterseals and Pacific Dental Services.
Customer-Centric Technology
He states his passion is understanding how customers operate their business and using technology to strategically assist them.
Large-Scale Operations
He has a successful track record directing IT for large enterprises, including managing support for over 30, 000 users and a staff of 200+.

Media Appearances

David has no verified media appearances

Work History

6-2022
Vice President, End User Services at Easterseals Southern California
2-2021 - 6-2022
Director End User Services at Easterseals Southern California
5-2018 - 4-2021
IT Director at Easterseals Southern California
3-2016 - 5-2018
Sr. Manager, Technology Service Delivery at Pacific Dental Services
6-2004
IT Service Delivery Manager at Maintech, Incorporated

Education

2010 - 2015
Bachelor of Information Technology from Capella University
1985 - 1987
Bachelor of Computer Science from Control Data institute

More Information

Social Presence :

Prographics :

Exp : 21 Location : Los Angeles Metropolitan Area, United States Job Level : Senior Designation : Vice President, End User Services at Easterseals Southern California
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from David

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They like to perform full analysis and can take time to make any decision.
  • Can David take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And David

Personality Compatibility


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