David Lam

Critic
DISC Type : C

Director, AI & Data Platform at Egencia, an American Express Global Business Travel company

Redmond, Washington, United States

Overview

David is the Director of AI & Data Platform at Egencia, with a background in product management and analytics at Microsoft and Expedia. He holds an MBA from the University of Washingtons Foster School of Business and a Bachelor of Information Technology from QUT.

His interests lie at the intersection of technology and business, with a focus on leveraging data to drive value. He holds certifications in Cloud Analytics and Alation Data Governance, underscoring his expertise in the data space.

He is actively building his team with a focus on a "Data as a Product" (DaaP) strategy.

Personality Overview

Precise

Critic

Information Seeker

They enjoy working alone and do not rely on others very often.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

AI & Data Strategy
His current role as Director of AI & Data Platform at Egencia is centered on creating and executing strategies in this domain.
Data as a Product
He has publicly posted about hiring product managers who understand the 'DaaP' (Data as a Product) concept, indicating it is a core professional focus.
Product Analytics
He has extensive experience leading teams in product analytics, focusing on web analytics, A/B testing, and building BI solutions with tools like Tableau.

Media Appearances

David has no verified media appearances

Work History

11-2021
Director, AI & Data Platform at Egencia, an American Express Global Business Travel company
7-2017 - 11-2021
Director, Product Analytics & Data Platform at Egencia, an Expedia company
3-2016 - 6-2017
Senior Manager, Product Analytics at Egencia, an Expedia company
2-2014 - 2-2016
Senior Product Manager at Expedia, Inc.
1-2012 - 9-2013
Senior Product Manager at Microsoft

Education

Bachelor of Information Technology from QUT (Queensland University of Technology)
Master of Business Administration from UW Foster School of Business

More Information

Social Presence :

Prographics :

Exp : 25 Location : Redmond, Washington, United States Job Level : Mid-senior Designation : Director, AI & Data Platform at Egencia, an American Express Global Business Travel company
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from David

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can David take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And David

Personality Compatibility


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