David Langlois

Enthusiast
DISC Type : i

Director, Customer Success at CCC Intelligent Solutions

Denver, Colorado, United States

Overview

David has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

David has no verified topics they care about

Media Appearances

David has no verified media appearances

Work History

1-2022
Director, Customer Success at CCC Intelligent Solutions
1-2021 - 2-2022
Assoc. Director Customer Success at CCC Intelligent Solutions
9-2016 - 1-2021
Manager, Customer Success Team at CCC Intelligent Solutions
10-2010 - 9-2014
National Account Manager at CCC Intelligent Solutions
6-2008 - 10-2010
Strategic Account Manager at CCC Intelligent Solutions

Education

2011 - 2014
A.A.S. from Art Institute of Colorado
1991 - 1997
BA from University of Minnesota

More Information

Social Presence :

Prographics :

Exp : 16 Location : Denver, Colorado, United States Job Level : Mid-senior Designation : Director, Customer Success at CCC Intelligent Solutions
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from David

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will David move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can David take some risk or not?

  • If it seems really necessary, they can take small risks.

You And David

Personality Compatibility


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