David Lemasters in

David Lemasters

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Chief Executive Officer at Virtual Staffing Solutions
📍 Jacksonville, Florida, United States

David Lemasters is the CEO of Virtual Staffing Solutions, a purpose-driven BPO. With over two decades of global contact center leadership, he has a proven record of driving financial growth and client satisfaction. David holds an MBA from Jacksonville University and a BA from Marietta College.

His leadership is deeply rooted in his faith, operating his company with "Kingdom values" at its core. David is passionate about building a purpose-first culture, believing that serving with love, integrity, and accountability honors both his clients and the God he serves.

Unique fact: His for-profit company is partially owned by a faith-based trust that reinvests a portion of its profits into community projects.

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Experience
16 Years
Current Role
Chief Executive Officer
Job Level
Leadership
Location
Jacksonville, Florida, United States
Personality Overview

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Priorities

Topics David cares about

Faith-Driven Leadership
Explicitly leads a "faith-based" BPO, integrating Kingdom values into the company's mission, culture, and business strategy, often referencing scripture in professional posts.
Global BPO Growth
Manages multi-million-dollar portfolios across 10+ countries, with a history of leading teams of over 18, 000 agents and scaling operations in new geographies.
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Career

Work history

10-2024
Chief Executive Officer
Virtual Staffing Solutions
4-2024
Chief Operating Officer
Virtual Staffing Solutions
1-2022 - 5-2024
Service Delivery Executive: Enterprise Technology / Retail including Gaming/Betting
Concentrix
10-2018 - 12-2021
Service Delivery Executive: Global Technology / Enterprise Technology
Concentrix
1-2015 - 9-2018
Vice President North America Operations / General Manager of Global Technology
Convergys Corporation
In the press

Media appearances

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Education
Master of Business Administration (MBA)
Jacksonville University
Bachelor of Arts (BA)
Marietta College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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