David Mayer

Observer
DISC Type : ci

Global Director, Data, Analytics, and Quality at Hyatt Hotels Corporation

Austin, Texas, United States

Overview

As Global Director at Hyatt, The Benjamins leads data, analytics, and quality. He is an expert in building global programs from the ground up, a challenge he undertook after a 19-year tenure at Marriott. He holds a Master of Science from the University of Hawaii at Manoa.

After earning his masters degree in Hawaii, he relocated to Texas in 2007, starting a new chapter in his personal and professional life. His career shows a deep commitment to the hospitality industry and a willingness to embrace significant change for new opportunities.

He once made the difficult career decision to leave a company just six years shy of their prestigious "Quarter Century Club" award to build a new organization.

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

AI in Hospitality
He is actively involved in leveraging AI to understand and exceed the unique needs of guests at Hyatt, sharing this story with CDO Magazine and ThoughtSpot.
Building Quality Programs
He designed and deployed a global hospitality quality organization from the ground up for Hyatt, a significant and challenging career accomplishment.
Data-driven Operations
His career centers on leading international teams that use data and analytics with tools like SQL and Alteryx to support global contact centers and hotels.

Media Appearances

David has no verified media appearances

Work History

6-2023
Global Director, Data, Analytics, and Quality at Hyatt Hotels Corporation
4-2022 - 6-2023
Asst. Director, Global Data, Analytics, and Quality at Hyatt Hotels Corporation
1-2021 - 4-2022
Senior Manager, Quality and Interaction Analytics at Hyatt Hotels Corporation
11-2019 - 1-2021
Business Analytics Manager at Marriott International
9-2007 - 11-2019
Quality Manager at Marriott International

Education

2002 - 2004
Master of Science (M.S.) from University of Hawaii at Manoa
8-1998 - 5-2002
Bachelor of Science - BS from Denison University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Austin, Texas, United States Job Level : Mid-senior Designation : Global Director, Data, Analytics, and Quality at Hyatt Hotels Corporation
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Persuade objectively how your product will help them achieve their goals
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from David

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They like to analyze well and then make their decisions.
  • Can David take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And David

Personality Compatibility


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