David Underwood

Doer
DISC Type : ds

Epic Principal Trainer III at Mount Sinai Health System

Maine, New York, United States

Overview

David Underwood is an Epic Principal Trainer III at Mount Sinai Health System with a background in education. He holds a Master of Education in Curriculum and Instruction and is certified in multiple Epic modules, including ASAP, Ambulatory, and Beacon/Research.

Based on his professional affiliations and interests, he seems to appreciate both the healthcare technology sector and companies related to outdoor recreation. He has a history of working within the New York state healthcare system before his current role in New York City.

His career path is unique, having transitioned from teaching elementary school to becoming a specialized IT trainer in the healthcare industry.

Personality Overview

Fast-paced

Results Focused

Long-term Focused

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Epic System Training
His entire recent career is focused on being a principal trainer for various Epic modules like ASAP, Ambulatory, and Beacon at major health systems.
Healthcare IT Education
Combines his Master's in Education (Curriculum & Instruction) with his role in training clinical staff on complex healthcare software systems.
Powersports
Indicated a direct interest in Polaris Inc., a major manufacturer of ATVs, snowmobiles, and other recreational off-road vehicles.

Media Appearances

David has no verified media appearances

Work History

5-2024
Epic Principal Trainer III at Mount Sinai Health System
3-2019 - 5-2024
Epic principal Trainer at United Health Services (UHS)
3-2017 - 4-2019
Clinical System Trainer at United Health Services (UHS)
3-2017 - 3-2017
Clinical Systems Trainer at United Health Services (UHS)
4-2015 - 4-2016
2/3rd grade Teacher at Hillel Academy Binghamton NY

Education

2005 - 2008
Bachelor of Education (BEd) from State University of New York Cortland
2010 - 2012
Master of Education (M.Ed.) from University of New England

More Information

Social Presence :

Prographics :

Exp : 10 Location : Maine, New York, United States Job Level : N/A Designation : Epic Principal Trainer III at Mount Sinai Health System
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from David

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can David take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And David

Personality Compatibility


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