Dawn Borent

Enigma
DISC Type : idc

Head of Retirement Technology Transformation at Manulife

Moosic, Pennsylvania, United States

Overview

Dawn Borent is the Head of Retirement Technology Transformation at Manulife, where she leads strategy for modernizing the business with technology. With a background from Prudential Financial and Kings College, she is an expert in large-scale platform transformations using AI and agile methodologies. Colleagues have described her as an "inspirational Agile Leader".

Her certifications in Human-centered Service Design and Design Thinking suggest a strong interest in creating user-focused solutions and applying creative problem-solving methodologies to complex technological challenges.

She recently obtained a certification as a SAFe® 6 Release Train Engineer, underscoring her commitment to advanced agile frameworks.

Personality Overview

Fast Follower

Persuasive & Assertive

Friendly Yet Blunt

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Retirement Technology
Leads the growth of Manulife's retirement plan platform, recently highlighting the launch of the new technology suite, FutureChoice™.
Agile Transformation
Described as an "inspirational Agile Leader" and recently became a Certified SAFe® 6 Release Train Engineer to better manage complex transformations.
AI in Financial Services
Expresses a passion for using AI and digital tools to solve business challenges, create growth opportunities, and drive cost reduction in finance.

Media Appearances

Dawn has no verified media appearances

Work History

10-2021
Head of Retirement Technology Transformation at Manulife
12-2017 - 10-2021
Director, Technology Solution Planning & Delivery at Prudential Financial
8-2016 - 12-2017
Director, Product Consulting and Strategy at Prudential Financial
9-2015 - 8-2016
Director, Technical Systems Analysis at Prudential Financial

Education

2012 - 2012
TEAM Program from WUI
1996 - 2000
B.S. from King's College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Moosic, Pennsylvania, United States Job Level : Mid-senior Designation : Head of Retirement Technology Transformation at Manulife
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Insights For Selling To Dawn

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Dawn

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Dawn move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Dawn take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Dawn

Personality Compatibility


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