Dawn Ferguson

Energizer
DISC Type : I

Customer Support Manager, Babylist Health at Babylist

Charleston, South Carolina, United States

Overview

Dawn has no verified overview

Personality Overview

Full Of Energy

Believer

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Dawn has no verified topics they care about

Media Appearances

Dawn has no verified media appearances

Work History

2-2023
Customer Support Manager, Babylist Health at Babylist
1-2021 - 2-2023
Customer Support Team Lead at Babylist
2-2018 - 1-2021
Customer Support : Registry Consultant at Babylist
1-2012 - 4-2021
Partner at A Nanny Solution, LLC
9-2004 - 4-2016
Household Manager/Nanny at Private Family

Education

Bachelor's degree from University of Southern Maine

More Information

Social Presence :

Prographics :

Exp : 23 Location : Charleston, South Carolina, United States Job Level : Middle Designation : Customer Support Manager, Babylist Health at Babylist
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Insights For Selling To Dawn

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Dawn

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dawn move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Dawn take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Dawn

Personality Compatibility


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