Dawn Knudson in

Dawn Knudson

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IT PMO Analyst at Talkdesk
📍 Salt Lake City, Utah, United States

Dawn Knudson is an IT PMO Analyst at Talkdesk, having recently transitioned from a background in revenue and sales enablement. Her career showcases significant growth, starting from an Operations Specialist at Apple to her current technical role. She holds a Bachelor of Arts from the University of Utah and is a certified Talkdesk Seller Coach.

Outside of her professional life, Dawn has a strong interest in the video game industry, following major companies like Electronic Arts (EA) and Epic Games. This suggests a passion for interactive entertainment and digital media.

Despite being new to the field, she recently planned an entire AI track for her companys annual Hackathon.

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Experience
6 Years
Current Role
IT PMO Analyst
Job Level
Middle
Location
Salt Lake City, Utah, United States
Personality Overview

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Decision Approach
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Priorities

Topics Dawn cares about

Career Transitions
She recently moved from a Revenue Enablement role to an IT PMO Analyst position, embracing a stressful but exciting career change.
Sales Enablement
With extensive experience in designing video curriculums and content for sellers, she is a certified Seller Coach and passionate about the field.
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Career

Work history

8-2025
IT PMO Analyst
Talkdesk
5-2023 - 8-2025
Revenue Enablement Content Manager
Talkdesk
10-2021 - 5-2023
Revenue Enablement Specialist - Video Curriculum Designer
Talkdesk
1-2020 - 11-2020
Operations Specialist
Apple
10-2018 - 1-2020
Specialist
Apple
In the press

Media appearances

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Education
2013 - 2018
Bachelor of Arts - BA
University of Utah
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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