Dawn M. Eggers

Examiner
DISC Type : cs

Director of Veterans Operations | U.S. Department of Veterans Affairs-Debt Management Center at U.S. Department of Veterans Affairs

Greater Minneapolis-St. Paul Area, United States

Overview

Dawn M. Eggers is the Director of Veterans Operations at the U. S. Department of Veterans Affairs Debt Management Center. Describing herself as a servant leader, she is deeply committed to assisting veterans and their families, with a focus on education benefits and financial management. She holds a Master of Science from Western Governors University.

Her professional passion for veteran support extends into her core activities. She frequently presents at national conferences and actively collaborates with Veteran Service Organizations (VSOs) like The American Legion and Student Veterans of America to improve services and provide direct assistance to the community she serves.

She is a prominent public speaker and educator within the veteran support community, presenting at major annual conferences.

Personality Overview

Tough To Convince

Late Adopter

Overcautious

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Veteran Education Benefits
She presents at conferences like AVECHO, specifically to train officials who help veterans and their families use the education benefits they have earned.
Servant Leadership
Introduces herself as an "Energetic and Dedicated Servant Leader" committed to veterans and the employees who assist them.
VSO Collaboration
She frequently highlights the importance of partnerships with Veteran Service Organizations (VSOs), viewing them as critical to the VA's success.

Media Appearances

Dawn has no verified media appearances

Work History

4-2024
Director of Veterans Operations | U.S. Department of Veterans Affairs-Debt Management Center at U.S. Department of Veterans Affairs
1-2022 - 4-2024
Chief, Veteran Experience Division | U.S. Department of Veterans Affairs-Debt Management Center at U.S. Department of Veterans Affairs
10-2018 - 1-2022
Asst. Chief, Veteran Experience Division | U.S. Department of Veterans Affairs-Debt Mgmt Center at U.S. Department of Veterans Affairs

Education

2020 - 2020
Master of Science - MS from Western Governors University
2015 - 2018
Bachelor of Science (B.S.) from Southwest Minnesota State University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Greater Minneapolis-St. Paul Area, United States Job Level : Mid-senior Designation : Director of Veterans Operations | U.S. Department of Veterans Affairs-Debt Management Center at U.S. Department of Veterans Affairs
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Insights For Selling To Dawn M.

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn M. is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Dawn M.

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Dawn M. move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Dawn M. take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Dawn M.

Personality Compatibility


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