Dawn Pavel in

Dawn Pavel

Inspirer · DISC type id
Enterprise Sales Director at Five9
📍 Kilkenny, Minnesota, United States

Dawn Pavel is an Enterprise Sales Director at Five9, leveraging an extensive background in the customer experience industry from senior sales roles at Salesforce and NICE Ltd. Her study of Psychology & Criminology at the University of Minnesota Duluth gives her a unique perspective on enterprise sales and customer engagement.

Beyond her professional role, Dawn is a supportive parent who actively champions her sons career development. This highlights a personal focus on family and fostering the growth of the next generation.

She has built a deeply specialized career, consistently working with top-tier companies in the contact center and customer experience software industry.

Read the full overview →
Experience
15 Years
Current Role
Enterprise Sales Director
Job Level
Mid-senior
Location
Kilkenny, Minnesota, United States
Personality Overview

How Dawn shows up

Generous
Confident & Optimistic
Fast Adopter

They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Priorities

Topics Dawn cares about

Intelligent CX Platforms
Actively promotes the evolution of customer experience through intelligent, cloud-based platforms, as seen in her posts about Five9's offerings and events like Customer Contact Week.
AI in Customer Contact
Frequently shares content on the application of generative AI and automation to enhance digital transformation and operational efficiency within contact centers.
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Career

Work history

8-2023
Enterprise Sales Director
Five9
10-2020 - 11-2022
Sr. Account Executive, National Enterprise - Service Cloud
Salesforce
5-2018 - 7-2020
Solution Sales Executive
NICE Ltd
3-2016 - 5-2018
Major Account Manager
NICE Ltd
1-2013 - 3-2016
Cloud Channel Account Manager
Calabrio, Inc
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1987 - 1990
Psychology & Criminology
University of Minnesota Duluth
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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