Dean Nickels

Questioner
DISC Type : c

Account Manager - Partner Relationships at VoIPcloud Wholesale

Melbourne, Victoria, Australia

Overview

Dean is an Account Manager at VoIPcloud Wholesale, specializing in partner relationships. With a background in strategic recruitment at firms like National Workforce, he excels at building client partnerships and driving business growth. He holds an Associate Diploma from Box Hill Institute.

Outside of work, Dean is focused on intentional personal growth and continuous improvement. He values presence, gratitude, and meaningful connection, often reflecting on how to apply these principles in his life to create a positive impact for himself and others around him.

Unique fact: Dean successfully transitioned his career from retail management, including roles as a Store and Assistant Manager, into the recruitment and B2B technology sectors.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

VoIP Technology
In his current role at VoIPcloud Wholesale, he actively promotes the benefits of VoIP as a simpler, smarter option for modern businesses.
Strategic Recruitment
His professional headline and past experience at National Workforce highlight his core focus on helping businesses expand through effective recruitment strategies.
Personal Growth
His recent reflections emphasize setting personal goals, resetting his mindset, and leading with intention, gratitude, and curiosity for the year ahead.

Media Appearances

Dean has no verified media appearances

Work History

4-2025
Account Manager - Partner Relationships at VoIPcloud Wholesale
3-2022 - 1-2025
Account Manager at National Workforce
3-2021 - 3-2022
Recruitment Consultant Business Development at Just Recruitment Australia
2-2020 - 1-2021
Assistant Manager at Ritchies Pty Ltd
10-2019 - 2-2020
Store Manager at Ritchies Pty Ltd

Education

1994 - 1995
Associate diploma from Box Hill Institute
1988 - 1993
Education details unavailable from Pembroke Secondary College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Melbourne, Victoria, Australia Job Level : Middle Designation : Account Manager - Partner Relationships at VoIPcloud Wholesale
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Insights For Selling To Dean

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dean is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Dean

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Dean move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Dean take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Dean

Personality Compatibility


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