Dean Onishi in

Dean Onishi

Login to view DISC.
Director of Customer Education at Rippling
📍 Santa Barbara, California, United States

Dean is the Director of Customer Education at Rippling, bringing over 15 years of B2B SaaS experience. He specializes in creating education strategies that boost product adoption and customer retention. Colleagues describe him as a talented, professional, and balanced leader who excels at translating complex technical knowledge into user-friendly materials.

There is no publicly available information about his personal life or interests outside of his professional work in technology and education.

His teams work on Procores Support Center knowledge base won the "CXone Expert Award" in 2022.

Read the full overview →
Experience
25 Years
Current Role
Director of Customer Education
Job Level
Mid-senior
Location
Santa Barbara, California, United States
Personality Overview

How Dean shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Dean cares about

Customer Education
His entire career focuses on the belief that effective customer education is the best way to increase product adoption and retention while decreasing support costs.
SaaS Certification
He has a deep interest in developing certification programs, having discussed best practices and their business value on the BC Startup Sales Podcast.
+5 more topics Login to view topics
Career

Work history

5-2022
Director of Customer Education
Rippling
4-2020 - 6-2022
Senior Director, Documentation and Certification
Procore Technologies
9-2016 - 4-2020
Director of Documentation and Certification
Procore Technologies
6-2014 - 9-2016
Technical Publications Manager
Procore Technologies
3-2014 - 6-2014
Technical Publications Manager
RightScale
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1996 - 2000
Bachelor of Arts (B.A.)
UC Santa Barbara
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Rippling Employees

Explore more public profiles from related professionals.

Dan Chaput
Dan Chaput
VP, Sales and Marketing Strategy and Planning
Rippling
 Julian Lui
Julian Lui
Marketing Strategy & Planning
Rippling
 Patricio Medina
Patricio Medina
Account Executive
Rippling

More profiles

Discover additional public profiles from our index.

Peter Hanna
Peter Hanna
Head Chef
mademeals
PA
Patricia Alaniz
VP of Operations of BMG
Braid Health
 Javier Grandile
Javier Grandile
Engagement & Activation Manager
Leadership Rhode Island
 Milorad Gosev
Milorad Gosev
General Manager
Roche Pharmaceuticals
Unlock the full playbookSee exactly how to sell to Dean. Free, 10 seconds.