Debanhi Ortiz in

Debanhi Ortiz

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Coach de Desarrollo at AFIRME Grupo Financiero
📍 Monterrey, Nuevo León, Mexico

Debanhi Ortiz is a Development Coach at AFIRME Grupo Financiero, specializing in coordinating and managing training sessions. Leveraging her background in law from the Universidad Autónoma de Nuevo León and a recent certification in Power BI, she focuses on the continuous development of personnel across various departments.

Debanhi shows a strong commitment to professional growth, recently attending the CX Forum in Monterrey to learn about customer journey mapping. This reflects her proactive interest in understanding how different business processes impact the end-user experience, a key element for service improvement.

She recently earned a Power BI: Desktop credential, adding data visualization to her skill set in human resources and training.

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Experience
7 Years
Current Role
Coach de Desarrollo
Location
Monterrey, Nuevo León, Mexico
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Debanhi cares about

Employee Training
Her core responsibility as a Development Coach involves coordinating virtual and in-person training sessions for various departments within the financial group.
Customer Experience
Attended the CX Forum in Monterrey to learn about the Customer Journey Map, indicating a strong interest in improving how clients interact with services.
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Career

Work history

8-2022
Coach de Desarrollo
AFIRME Grupo Financiero
8-2022
Coach
BANCA AFIRME
4-2018 - 8-2022
Ejecutivo de Cobranza
AFIRME Grupo Financiero
4-2018 - 8-2022
Asesor
BANCA AFIRME
In the press

Media appearances

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Education
2017 - 2022
Lic. Derecho
Universidad Autónoma de Nuevo León
Bachelor of Laws
Universidad Autónoma de Nuevo León
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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