Debra Smith

Collaborator
DISC Type : is

Head of IT GRS and Service Delivery at McMillan Shakespeare (MMSG)

Greater Melbourne Area, Australia

Overview

Debra is a Transformation Director at McMillan Shakespeare, where she leads IT to drive digital transformation and service excellence. She excels at bridging business and technology, advising clients on technology changes that deliver high commercial value and support business growth. She holds a certification in Business Continuity (ISO22301).

Based on her social media activity, Debra values personal and professional development, believing that growth leads to happiness and motivation, which in turn drives success. She shows appreciation for strong leadership and is engaged with news concerning opportunities for small businesses and the achievements of local sports teams.

Unique fact: She is a Certified ISO22301 professional in Business Continuity, showcasing a specialized skill in organizational resilience.

Personality Overview

Fair-minded

Good Listener

Example Driven

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to opt for solutions that are proven in the market. Scenarios where both sides can come out as winners appeal to them greatly.

Topics They Care About

Digital Transformation
Her entire career focus is on leading IT-driven digital transformation, with past roles centered on accelerating the move to cloud-smart strategies.
Customer Satisfaction
Emphasizes an "uncompromised customer satisfaction approach" in her role, ensuring technology change supports business growth without sacrificing client experience.
Strategic Procurement
Successfully led complex, high-probity procurement of strategic PaaS & SaaS offerings during her time with the Department of Education & Training in Victoria.

Media Appearances

Debra has no verified media appearances

Work History

11-2023
Head of IT GRS and Service Delivery at McMillan Shakespeare (MMSG)
4-2021 - 9-2023
Business Strategist at VMware
3-2020 - 4-2021
Program Director Enterprise Platforms at Department of Education & Training, Victoria
10-2019 - 3-2020
Head of Data & Application at Fujitsu Australia Limited at Fujitsu
6-2018 - 9-2019
Program Manager at Department of Education & Training, Victoria

Education

Debra has no verified education history

More Information

Social Presence :

Prographics :

Exp : 23 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Head of IT GRS and Service Delivery at McMillan Shakespeare (MMSG)
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Insights For Selling To Debra

During A Call Or A Meeting

DO's

  • When asking them questions, sound relatable and informal
  • Show genuine interest in solving their problems
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision

DONT's

  • Don’t sound very transactional
  • Don’t give the impression of being unproven or risky
  • Don’t get into excessive details unless prompted

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Debra is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Debra

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Debra move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Debra take some risk or not?

  • It is unlikely that they will take many risks.

You And Debra

Personality Compatibility


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