Paul Bookless

Evaluator
DISC Type : sdc

Chief Digital Officer (CDO) at Transport Accident Commission (TAC)

Greater Melbourne Area, Australia

Overview

Paul Bookless is the Chief Digital Officer at the Transport Accident Commission (TAC), where he focuses on bridging the gap between strategy and execution. A certified Scrum Master and Prince 2 Practitioner, his career is centered on digital transformation in the utility and social insurance sectors. Colleagues describe him as forward-looking, collaborative, and dedicated.

He is currently spearheading a major core claims modernisation program, a key strategic initiative for the organization.

Personality Overview

Thorough Evaluator

Fast But Analytical

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Claims Modernisation
He is actively leading and hiring for a major core claims modernisation program at TAC, indicating this is a top current priority.
Digital Transformation
This is the central theme of his entire career, having held senior digital and transformation leadership roles at TAC, Greater Western Water, and AEMO.
Strategic Execution
His professional headline is "Bridging the strategy to execution gap, " which highlights his focus on delivering tangible outcomes from high-level strategies.

Media Appearances

Paul has no verified media appearances

Work History

10-2024
Chief Digital Officer (CDO) at Transport Accident Commission (TAC)
3-2023 - 9-2024
Head of Technology - Digital Utility at Greater Western Water
5-2022 - 3-2023
Senior Manager Digital Transformation at Greater Western Water
2-2021 - 5-2022
Program & Engagement Lead at Greater Western Water
9-2020 - 2-2021
Digital Delivery Centre - Transformation Manager at Australian Energy Market Operator (AEMO)

Education

1994 - 1997
Batchelors from University of Kent

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Chief Digital Officer (CDO) at Transport Accident Commission (TAC)
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Paul

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Paul take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Paul

Personality Compatibility


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