Debra Van Holst in

Debra Van Holst

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Global Head of Customer Experience - NOVA Chemicals at NOVA Chemicals
📍 Coraopolis, Pennsylvania, United States

Debra van Holst is the Global Head of Customer Experience at NOVA Chemicals, leveraging extensive experience in engineering, logistics, business management, and strategic planning. A graduate of Western University, she has a long and varied career within the company, consistently driving business results and strategy.

She is passionate about helping both customers and employees succeed by fostering a collaborative environment where people feel valued. Debra believes customer experience is a "team sport" and is energized by understanding others goals to craft innovative solutions and break down barriers to success.

Debra has built her entire career progressing through numerous diverse leadership roles all within NOVA Chemicals.

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Experience
21 Years
Current Role
Global Head of Customer Experience - NOVA Chemicals
Job Level
Mid-senior
Location
Coraopolis, Pennsylvania, United States
Personality Overview

How Debra shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Debra cares about

Customer Experience
Her current role and stated passion is to help customers succeed by crafting tailored solutions and fostering a collaborative, team-oriented approach to service.
Team Empowerment
Driven by a commitment to help employees thrive, she focuses on creating a collaborative environment where everyone feels valued and can make a positive impact.
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Career

Work history

11-2023
Global Head of Customer Experience - NOVA Chemicals
NOVA Chemicals
9-2020 - 11-2023
Director of Global Logistics and Customer Experience
NOVA Chemicals
1-2014 - 5-2022
Director of Global Logistics
NOVA Chemicals
1-2011 - 12-2013
Director of Business Operations
NOVA Chemicals
1-2009 - 12-2011
Global Business Director – Advanced SCLAIRTECH Polyethylene
NOVA Chemicals
In the press

Media appearances

Leadership Changes At Nova Chemicals. Featured in Canadian Plastics
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NOVA Chemicals leadership changes to elevate customer experience. Featured in Indian Chemical News
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Education
1984 - 1988
Bachelor’s Degree
Western University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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