Deep Tayal in

Deep Tayal

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Senior Vice President Customer Service at KNAPP North America
📍 Atlanta Metropolitan Area, United States

Deep Tayal is the Senior Vice President of Customer Service at KNAPP North America, specializing in transforming post-sales organizations into revenue-driving engines within the industrial automation sector. A graduate of Rochester Institute of Technology and Cornell University, he is described by colleagues as an exceptional, high-performing talent and a strong, supportive leader.

His academic background reveals a strong interest in intelligent systems and control theory. He has co-authored publications on complex topics like using support vector machines for stock market prediction and applying fuzzy logic controllers to mechanical engineering problems, showcasing a deep-rooted passion for data-driven analysis and AI.

Unique fact: He has published research on applying AI models, specifically particle swarm optimization, to predict trends in the stock market.

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Experience
11 Years
Current Role
Senior Vice President Customer Service
Job Level
Leadership
Location
Atlanta Metropolitan Area, United States
Personality Overview

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Decision Approach
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Priorities

Topics Deep cares about

Service-Led Growth
His role focuses on transforming customer service into a proactive, data-driven, and profitable lifecycle-focused model for large-scale automation systems.
Industrial Automation
He is a senior executive in the material handling and automation industry and is scheduled to speak on navigating the automation journey at MODEX 2026.
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Career

Work history

11-2025
Senior Vice President Customer Service
KNAPP North America
11-2024 - 11-2025
Vice President Customer Service
KNAPP North America
7-2023 - 11-2024
Vice President, Project Engineering
Körber Supply Chain
8-2021 - 7-2023
Controls Engineering Manager North America
Körber Supply Chain
5-2020 - 7-2021
Sr. Engineering Supervisor
Intelligrated
In the press

Media appearances

KNAPP North America Establishes Executive-Led Customer Service Model for Large-Scale Automation. Featured in Business Wire
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Supply Chain Short Takes: Deep Tayal of KNAPP North America discusses the advantages of proactive customer service. Featured in DC Velocity
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Education
2013 - 2014
Graduate
Rochester Institute of Technology
2023 - 2033
Business Strategy Program
Cornell University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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