Dee (Dilshad) Kachra

Commander
DISC Type : D

Corporate Account Manager at Sage

Atlanta Metropolitan Area, United States

Overview

Dee is a Corporate Account Manager at Sage, specializing in SaaS customer success for FinTech, HealthTech, and Supply Chain clients. She has a strong history of managing B2B portfolios, driving revenue growth, and implementing software solutions for Fortune 500 companies. Colleagues describe her as professional, smart, and effective.

Outside of her professional role, Dee is deeply engaged in the Atlanta Customer Success community. She actively participates in networking events and holiday gatherings, demonstrating a clear passion for connecting with peers and contributing to her professional field. She often reflects on personal growth and gratitude.

Her career began in healthcare as a Speech Language Pathologist, giving her a unique foundation in client engagement before transitioning into tech.

Personality Overview

Risk-Taker

Candid & Clear

Impact-Driven

They take a lot of pride in personal achievements.  They respond better to strong and respectful interactions. More than the product, they care about the impact of the product.

Topics They Care About

Customer Success
Her entire career is focused on this, and she is an active member of the Atlanta Customer Success community, frequently attending networking events and mixers.
Data-Driven Decisions
Expressed a recent interest in learning more about data analytics, mentioning she is reading "The Data Analyst Career Handbook" to better inform her day-to-day decisions.
Supply Chain
Identifies this as a key area of her expertise and has posted about the behavioral and process aspects of sales forecasting in the supply chain industry.

Media Appearances

Dee has no verified media appearances

Work History

2-2024 - 10-2025
Corporate Account Manager at Sage
5-2023 - 7-2023
Customer Success Manager - Apprentice at RecastSuccess
Clinical Success Consultant/Speech Language Pathologist at Eastside Medical Center
Educational Mentor/Substitute and ESL Teacher at Gwinnett County Public Schools
Business Analyst at Ceridian

Education

10-2022 - 11-2022
Certificate from Direksyon Customer Success Coaching
Bachelor's Degree from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 1 Location : Atlanta Metropolitan Area, United States Job Level : Junior Designation : Corporate Account Manager at Sage
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Insights For Selling To Dee (Dilshad)

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dee (Dilshad) is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Dee (Dilshad)

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Dee (Dilshad) move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Dee (Dilshad) take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Dee (Dilshad)

Personality Compatibility


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