Sarabjeet Arora

Judge
DISC Type : Dc

Sr. Customer Solutions Manager at Amazon Web Services (AWS)

Greater Seattle Area, United States

Overview

Sarabjeet Arora is a Senior Customer Solutions Manager at AWS, specializing in scaling SaaS and ISV businesses. He leverages Cloud, AI, and FinOps to drive revenue and profitability. With an MBA and a background as a Senior Program Manager at Capgemini, people hes worked with often describe him as resilient, analytical, and an excellent professional.


He presented research on "Innovative Solutions Research in area of Data Mining" at a national seminar for the Computer Society of India.

Personality Overview

Quality Focused

Features Driven

Objective Thinker

More than the product, they care about the impact of the product.  They prefer to be the ones controlling the conversation or defining the terms. They take a lot of pride in personal achievements.

Topics They Care About

SaaS Profitability
His focus is helping SaaS & ISV companies overcome common roadblocks to scale efficiently and enhance profitability, emphasizing data-backed execution.
AI Agent Integration
His recent posts analyze how AI agents are transforming business processes and the organizational challenges of managing them within customer success teams.
Customer Retention
He advocates for a "retention over acquisition" strategy, viewing it as a cheaper, smarter, and more profitable approach for sustainable growth.

Media Appearances

Sarabjeet has no verified media appearances

Work History

6-2022
Sr. Customer Solutions Manager at Amazon Web Services (AWS)
4-2019 - 6-2022
Senior Program Manager at Capgemini
4-2016 - 3-2019
Program Manager at Capgemini
4-2013 - 3-2016
Senior Project Manager at Capgemini
5-2008 - 7-2008
Business Development (MBA Internship) at Radiant Info Systems Ltd

Education

2007 - 2009
Master of Business Administration - MBA from Welingkar Institute of Management
2000 - 2003
B.Sc. (Electronics) from St. Thomas College Bhilai Durg

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Seattle Area, United States Job Level : Middle Designation : Sr. Customer Solutions Manager at Amazon Web Services (AWS)
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Insights For Selling To Sarabjeet

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarabjeet is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sarabjeet

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Sarabjeet move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Sarabjeet take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Sarabjeet

Personality Compatibility


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