Delna Elavia

Evaluator
DISC Type : sdc

Country Head Human Resources, India at The Estée Lauder Companies Inc.

Mumbai, Maharashtra, India

Overview

Delna Elavia is a seasoned HR leader with over two decades of experience, currently serving as the Country Head of Human Resources for The Estée Lauder Companies in India. Her expertise spans retail, hospitality, and pharmaceuticals. Colleagues describe her as highly spirited, committed, and a dependable professional with great energy and passion.

Now an empowerment coach and EQ assessor, Delna is passionate about helping people unlock their potential and realize that greater joy and happiness are attainable. She is a self-described "BrainEnthusiast" who believes understanding human behavior is a key strength and that leadership is about humanity first.

Uniquely, Delna holds both a Master of Business Administration (MBA) and a Bachelor of Laws (LLB), giving her a distinct blend of business and legal expertise.

Personality Overview

Hard To Convince

Thorough Evaluator

Quality Focused

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Human-centric Leadership
Emphasizes that employees need to feel heard and valued over policy, believing success is tied to how well people are treated.
Inclusion & Diversity
Actively speaks on the topic, stating that Inclusion, Diversity & Equity (ID&E) is very close to her heart and has held related leadership roles.
Employee Empowerment
As an empowerment coach, her passion is helping people improve their current state and realize their full potential is possible.

Media Appearances

Delna has no verified media appearances

Work History

2-2013
Country Head Human Resources, India at The Estée Lauder Companies Inc.
2-2013
Head of HR at The Estée Lauder Companies Inc.
5-2008 - 1-2013
Manager Human Resources, Learning & Development at Taj Hotels Resorts and Palaces
5-2008 - 10-2010
Manager HR - Jiva Spas at Taj Hotels Resorts and Palaces
2005 - 2008
Manager HR at Piramal Enterprises Limited

Education

2003 - 2005
Master of Business Administration (MBA) from Welingkar Institute of Management
2000 - 2003
Bachelor of Laws (LLB) from K C Law College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Mumbai, Maharashtra, India Job Level : Mid-senior Designation : Country Head Human Resources, India at The Estée Lauder Companies Inc.
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Insights For Selling To Delna

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Delna is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Delna

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Delna move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Delna take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Delna

Personality Compatibility


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