Dennis Montjoy

Enthusiast
DISC Type : i

Director of Operations And Business Development at Sport Auto Group

Melbourne, Florida, United States

Overview

Dennis is the Chief Business Development Officer at Sport Auto Group with over 25 years of experience in the automotive industry. He specializes in customer acquisition, retention, and sales management, and holds Series 6 and 63 investment licenses from his time at Georgetown College.

Outside of his deep involvement in the automotive world, Dennis shows a keen interest in technological and scientific advancements, specifically following the work of NASA. He also stays current with industry trends through the National Automobile Dealers Association (NADA).

He has traveled extensively across the US, coaching dealerships on delivering superior customer service while boosting ROI and reducing employee turnover.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Dealer Operations
With over two decades in the automotive sector, his focus is on enhancing dealership processes, training, and tracking for improved ROI and employee retention.
Customer Experience
He has a demonstrated history of traveling across the country to teach car dealers how to provide the best possible customer service.
Digital Advertising
Previously founded ACE Dealer Solutions specifically to guide dealerships in digital advertising and consulted for Autotrader. com on the same topic.

Media Appearances

Dennis has no verified media appearances

Work History

4-2020
Director of Operations And Business Development at Sport Auto Group
12-2017 - 4-2020
Business Development Director at Boniface Hiers Auto Group
1-2013 - 4-2018
President at ACE Dealer Solutions
9-2011 - 1-2013
Advertising Consultant at Autotrader US
1-2009 - 1-2011
Assistant General Manager at Walters Auto Group

Education

1998 - 2000
Essentials of Banking from Georgetown College
1993 - 1998
Bachelor's degree from Morehead State University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Melbourne, Florida, United States Job Level : Mid-senior Designation : Director of Operations And Business Development at Sport Auto Group
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Insights For Selling To Dennis

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dennis is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Dennis

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Dennis move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Dennis take some risk or not?

  • They can take some low-probability risks if needed.

You And Dennis

Personality Compatibility


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